OK: I have tried and tried to get this company to respond to me, in any manner at all, but they have spent 4 months doing nothing but screwing up even the most simple of requests. So, for the edification and amusement of others (and the cathartic therapy of me), I present to you: the FedEx Omnishambles. Sit back, relax: this one is EPIC. It began, in August this year. An item was posted to me, and it came to my work address. The item incurred a Customs fee. Then it all went to hell. Here's my first letter to FedEx, (with some edits for clarity, and to help me retain a small amount of privacy). Federal Express Europe Inc. P.O. Box 119 Matlock Road Coventry CV1 4QD Dumpling in a Hanky Home Address Scotlandshire 30th October 2012 Dear sir/madam, I am writing to complain about the ridiculous level of incompetent service your invoice/billing department has delivered when dealing with me. An item was sent in the mail fr...
Meandering waffle about libraries, law, geekery and occasional crafting.