Dumpling in a Hanky

Quite literally, the small print. I wanted to try and download voicemails from my phone (call me sentimental, but in years to come, I might be happy to still be able to hear my Mum leaving rambling messages about what insane item she's found for me on eBay today), which appears to actually be quite a difficult thing to do. Multiple forums recommended various techniques involving cables, computers, headphones and microphones, but that's all a bit complex for me, and I decided to try one of the free apps that claimed to be able to manage voicemails. I did the sign-up, email, password etc, but I thought "hey, since this mini-computerabob that I'm carrying everywhere has access to a LOT of information about me and my life...maybe I'd better actually read the terms and conditions that I have to confirm that I agree with?". After all, there's plenty of stories about w hat can happen if you allow apps or services access to your phone without considering it. ...

Dear HTC, I love my Hero phonemibob, I do. I took a giant leap forward into the world of technology when I got it. A phone, that could go on the interweb? Amazing. But a few weeks ago I noticed something: the end of the charger that plugs into the phone has wires showing, as you can see in the pic. I tend to think that tools that need electricity to flow into them will work best when that electricity doesn't go elsewhere en route, like into me, via those exposed wires. And with time, those wires are only going to get more exposed. So, I did something crazy. I emailed your customer support, asking about replacing this obviously defective cable. I did it here . This is definitely an email contact form, right? I did everything the form asked, attached the photo, took apart my phone and filled in the product S/N. And then I waited. I waited for an acknowledgement of my email. Nothing. So I waited for a response to my email, someone to say how you were going to go about getting the cab...