Or really, any sort of service at all, since offering a 'free' issue of a newsletter for assessment doesn't really make me a customer, since I've not bought a product yet.... Ah, the joys of LexisNexis! They must be getting desperate for business indeed, if their new tactics are anything to go by. I was called up a few weeks ago by a woman. I don't know who, she never gave her name. She asked me if I would like a free sample issue of their relaunched "Tolley's Employment Law Newsletter". As thats an area we cover, I said yes, but also that it was hugely unlikely we'd take out a subscription of any sort. She said that was fine, but went on to make a HUGE point of the fact that, I HAD to reply to the email she would be sending me within 30 days. I had no idea what the email content would be, it would be made clear in the email, but I HAD to reply to it. I said no problem, and calendared it in as I was talking to her. She had me spell out my email add...
Meandering waffle about libraries, law, geekery and occasional crafting.