So, it's safe to say it's a Bad Thing when there's a breach of security and confidentiality in a meeting between a solicitor and client. So when a technician from Cable and Wireless intruded into a client meeting by popping up on a monitor int he meeting room, that can't exactly have put a smile on many faces... However, I personally like to imagine the technician popping up, and doing this:
Meandering waffle about libraries, law, geekery and occasional crafting.