It's not about the speed, it's about the skill

Recently, I was regaling my partner with exciting tales of what thrilling things I'd got up to at work that day, while he listened with eager attention. Well, actually, what he was doing was trying to go to sleep, and I was babbling at him about research problems, but...

I was explaining that I was frustrated that I was busy when a research enquiry that had come in, and that when I actually got a chance to do it, I found the answer within a few minutes. "I could have had that result back to the enquirer in minutes, rather than hours, and looked really efficient, since it was so straightforward to find." I was pouting.

"Yes, but your enquirer has no idea of the level of skill it took you to find that answer. They asked you because they didn't know how to find it, and you are the expert. Just because you could find it easily doesn't mean it would be as easy for anyone else. And answering too quickly could make it appear that it was an simpler task than it was. To them, and probably others, it wasn't an easy task: don't make the hard things too simple, because they're not." he mumbled, and rolled over.

You know, he's quite wise sometimes, that boy - the pressure to get things done and passed over to enquirers as soon as possible can make even the person doing the requested research work forget that the job they're doing is more skilled than you might expect. Just because you can do it easily, it doesn't mean others would.

And, it's not about how fast you can do it, but the skill you use to do it.

Comments

erin said…

So glad to know I'm not the only one who babbles to my (admittedly less than fascinated) partner about research problems!

10 September 2011 at 10:13

Relaunching a library service

What do you do when you decide to do what is verging on library-based insanity, and basically scrap your current library service, and relaunch everything - physical layout, LMS, and classification system? In my case, spend a year, planning, developing, preparing….and then a frantic few weeks hauling stock!
The background to this apparent madness is this: when I took on this role I inherited a library using a layout that didn’t seem to make sense, a classification system I wasn’t familiar with, and an LMS that had been in place for 20 years but didn’t seem suited to our needs. As I was new to the library, a major part of the time I had available while settling in during my initial few months was dedicated to exploring how well these things were working, both for users, and library staff. I had the benefit of my colleague also being new to the library, only a few months after me, so together we looked at these issues with fresh eyes.We came to the following conclusions: The physical layou…

Learning from the experts

One regular occurrence, no matter what the age of your collection, is finding a book in need of some sort of repair. Whether it's become overheated and dried out, with random pages falling out, or if it's "shelled itself", with the whole cover block detaching from the pages, there's always a book that needs some attention. My problem is that I'm not skilled enough in this area to know what sort of repairs are possible, and where the line is between me being able to do some basic repairs, and when a book needs to be sent off to the book binders for some expert attention.
Luckily, the binders we usually use, Downie Allison Downie, run a variety of classes on all elements of book making and repair. My colleague and I were able to go along to one of these classes recently, carrying a few sad examples each of books in need of repair. The way we spilt the carrying weight, I had the hardbacks with me, and my colleague had paperbacks in various states of dirtiness …

Impressive shelving technique

I have a new role model: the shelving technique demonstrated between 12 and 18 seconds by the librarian in this Lucozade video is something to aspire to! :D

Dumpling in a Hanky

Search This Blog