Skip to main content

The difference between a virtual service, and a 'real' service

Well after all my moaning before about the National Archives of Scotland, and how slow they can be to get a document to you, I have to say, the in-person service is a different matter altogether!

I spent a good chunk of 2 days last week rummaging around in there, and the staff couldn't be more helpful. From the security guard at the door to the Duty Archivist, everyone was happy to explain what they were doing, walk me through the processes and procedures, and help me find what I was looking for.

Unfortunately, some time between 1968 and today, the document I was looking for was vapourised by either the Scottish Office or the Scottish Government...*sigh*

But, it just goes to show - the service you receive remotely can never compete with being able to go, in person, and ask the staff for help...so thank you NAS for your great service last week!

Comments

Scott Wortley said…
I think in yes Minister terms the item you sought must have been affected by the great flood - which conveniently excised many government papers ;-)

Popular posts from this blog

Library words

Putting words about libraries and books onto posters is very popular, so there's all sorts of options out there. These items are here because they have a quote or slogan about libraries or books printed on them. There's one quote in particular that seems to be a favourite of poster makers: see if you can spot which one it is.... Library bird (ok, it's a magnet, but hey...) Print Print Print Print Digital printable Hand-lettered quote Print Linocut block print Vinyl wall sticker Print Letterpress print Digital printable Print Print Linocut print Print Print

Mini Christmas gifts

Miniature things are one of my favourites, and miniature books are no exception. These tiny books are available either as volumes or sets of volumes on their own, or as parts of dolls house or in specialised miniature library settings. And some of the miniature libraries are just insanely good! I've not included here the many options of wearable miniature books - earrings, necklaces, bracelets, badges... A book with its own drawer for safekeeping Mini clay books Decorative mini books Ghosts in the library books Not exactly miniature, but very small "Little Leather Library" collection How about a Medieval illuminated book, in miniature? Or one with a secret compartment? There are even illustrated erotic mini books! You can theme by colour! Dollshouse insta-library (including 50 Shades of Grey, and the Hunger Games trilogies) Miniature haunted library Miniature Victorian library Still one of my favourites: themed mini

The library look - part two

Continuing the theme of art featuring libraries and librarians...let us pick up again where we left off.... In the rural library Shields library Original life portrait Library lion Birds nest In the library browsing Library freak Book lover At the library Library love Library gal Book lovers Read with me Book store girl Bath reading room Owls going to the library Sometimes, some other animals manage to creep into the library... Reading bear Bookworm