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The Phantom Booker returns

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And the fabulous but mysterious maker of lovely book sculptures strikes again, gifting the Edinburgh International Book Festival and the city with two new sculptures, left carefully at the Book Festival venue in Charlotte Square.
The previous possible link to Ian Rankin seems to have disappeared, with new authors books being used, but they're just as inventive and fun as before!


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The FedEx omnishambles

OK: I have tried and tried to get this company to respond to me, in any manner at all, but they have spent 4 months doing nothing but screwing up even the most simple of requests. So, for the edification and amusement of others (and the cathartic therapy of me), I present to you: the FedEx Omnishambles.

Sit back, relax: this one is EPIC.

It began, in August this year. An item was posted to me, and it came to my work address. The item incurred a Customs fee. Then it all went to hell.

Here's my first letter to FedEx, (with some edits for clarity, and to help me retain a small amount of privacy).

Federal Express Europe Inc.
P.O. Box 119Matlock RoadCoventryCV1 4QD
Dumpling in a Hanky Home Address Scotlandshire30th October 2012
Dear sir/madam,  I am writing to complain about the ridiculous level of incompetent service your invoice/billing department has delivered when dealing with me.  An item was sent in the mail from America, using FedEx, to my work address. This address is: Employer F…